Terms of Service | XertPro
Please review these terms before using our website or purchasing from XertPro.
Clear Store Terms
These Terms of Service explain the rules for using our website, purchasing our products, managing orders, and contacting our support team.
📌 Agreement to Terms
These Terms of Service apply to xertpro.com and related services operated by XertPro LLC. By accessing our website or placing an order, you agree to these terms and any policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
Note: If you do not agree with these terms, please do not use the website or place an order.
🛒 Products, Orders & Availability
| Topic | Policy | Customer Note |
|---|---|---|
| Product Availability | Products are subject to availability and may be changed, limited, or discontinued at any time. | If an item is unavailable after purchase, we will contact you about available options. |
| Order Acceptance | We may refuse, cancel, or limit orders when necessary for fraud prevention, inventory issues, pricing errors, or policy compliance. | If an order is cancelled after payment, eligible amounts will be refunded to the original payment method. |
| Product Information | We aim to display product information accurately, but minor differences in packaging, images, or descriptions may occur. | Please review product labels and usage directions before use. |
| Account Information | Customers are responsible for providing accurate order, shipping, billing, and contact information. | Incorrect shipping details may delay delivery or affect refund eligibility. |
💳 Pricing & Payments
All prices are listed in U.S. dollars unless otherwise shown at checkout. Taxes, shipping fees, and discounts may be calculated during checkout based on your order and delivery location.
Payments are processed through secure third-party payment providers. We reserve the right to correct pricing errors, cancel orders affected by errors, and update prices at any time.
📦 Shipping, Returns & Refunds
Shipping
Shipping timelines are estimates and may vary due to carrier delays, address issues, weather, holidays, or other factors outside our control.
Returns
Returns are handled according to our Return & Refund Policy and eligibility requirements listed on the website.
Refunds
Approved refunds are issued to the original payment method within the stated processing timeline.
🌿 Supplement Disclaimer
XertPro products are dietary supplements. Product information on this website is provided for general informational purposes only and should not be considered medical advice.
FDA Disclaimer: These statements have not been evaluated by the Food and Drug Administration. XertPro products are not intended to diagnose, treat, cure, or prevent any disease.
Please consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, under 18, taking medication, or have a medical condition.
✅ Customer Responsibilities
| Responsibility | Details |
|---|---|
| Use Products as Directed | Follow the product label, suggested use, warnings, and storage instructions. |
| Review Ingredients | Check ingredients before purchase and use, especially if you have sensitivities or restrictions. |
| Provide Accurate Information | Use correct billing, shipping, email, and phone information when placing an order. |
| Contact Support Promptly | Notify us quickly about order issues, damaged shipments, incorrect items, or return requests. |
©️ Intellectual Property
All website content, including text, images, logos, product names, graphics, designs, and page layouts, is owned by or licensed to XertPro LLC. You may not copy, reproduce, distribute, or use our content without written permission.
⚖️ Limitation of Liability
To the maximum extent permitted by law, XertPro LLC is not responsible for indirect, incidental, special, or consequential damages related to website use, product purchase, delivery delays, or inability to use the website.
Nothing in these terms limits rights that cannot be limited under applicable law.
🔄 Changes to These Terms
We may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website after updates means you accept the revised terms.
📞 Contact Information
help@xertpro.com
Phone / Text
(720) 768-0068
Business Address
1500 N GRANT ST STE R, DENVER, CO 80203